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So far alpha_admin has created 38 blog entries.

Patient Education: Acetaminophen

2017-10-25T20:25:37-07:00October 25th, 2017|Articles|

Acetaminophen is used in more than 600 prescription and OTC medications. As a popular and effective medication, more than 50 million Americans use acetaminophen each week. When it is used as directed, it is effective and safe, but when misused, it can lead to liver damage. But not everyone is aware of the dangers of [...]

October is American Pharmacists Month

2017-10-11T20:10:26-07:00October 11th, 2017|Articles|

October is American Pharmacists Month. This is a great time to celebrate the pharmacist profession and connect with patients and the community. Here are some suggestions based on the American Pharmacists Association's event page. Decorate the pharmacy with posters, banners and balloons to announce it's American Pharmacists Month. Show appreciation to patients during American Pharmacists month by [...]

Promoting the 2017 Flu Shot

2019-03-28T16:30:14-07:00September 27th, 2017|Articles|

The 2017 flu season is here, and getting a flu shot early gives everyone the best chance against coming down with it this year. Offering the flu shot to pharmacy customers provides a valuable service to the surrounding community. Providers support pharmacists filling the gap, as they are able to reach patients after-hours and reduce the [...]

Quality Metrics and Cost Savings

2017-09-06T10:32:29-07:00September 6th, 2017|Articles|

In recent years, there has been a shift in the U.S. health care system to a value-based system of care model. This model rewards providers based on the outcome of care versus the volume of patients seen. Pharmacies have also seen this shift, as they’re included in health care teams. The role of the pharmacist [...]

Sustainable Pharmacies: How to Go Green

2017-08-29T11:50:15-07:00August 29th, 2017|Articles|

Business trends often show that consumers will choose greener options when those options are made available. But pharmacies are not always known for being particularly green. It can be difficult to maintain a balance between being environmentally friendly and adhering to health and safety regulations. However, there are ways that pharmacies can become more sustainable. [...]

Pros and Cons of Compounding Medications

2017-08-15T11:35:37-07:00August 15th, 2017|Articles|

Compound medications are drugs that are prepared specifically for a patient according to a prescription provided by a doctor. This individualized medication consists of different ingredients mixed together in the prescribed strength and dosage. How a compounded medication is made is similar to how a recipe is followed. How Are Compounded Medications Used? Compounded medications are [...]

Tennessee Bans Prescription Transfer Incentives

2019-03-28T16:14:52-07:00July 31st, 2017|Articles|

It has been common practice for pharmacies to offer cash rewards or gift cards to entice customers to transfer their existing prescription from another pharmacy. In some cases, customers were able to earn up to $500 a year by transferring prescriptions. However, in Tennessee, the practice of offering cash incentives for prescription transfers is now prohibited [...]

Customer Feedback on Loyalty Program Best Practices

2017-07-19T18:23:21-07:00July 19th, 2017|Articles|

A new study by Maritz Motivation Solutions dispels some of the assumptions that many retailers held about consumer loyalty programs. With data gathered from surveying 2,000 consumers, Maritz was able to disprove four myths retailers have about their consumers and loyalty programs. Myth #1: Consumers don’t want to pay to join loyalty programs. The survey [...]

Perception of Wait Times Affects Customer Satisfaction

2019-03-28T16:31:02-07:00June 29th, 2017|Articles|

It comes as no surprise that customers who experience long wait times at the pharmacy will quickly become dissatisfied. When told that a prescription will be ready at a given time, customers expect it will be ready without further delay. However, particularly in underserved communities, wait times can sometimes fluctuate unpredictably. Perception plays a large part in determining [...]

Independent Pharmacies Staying Competitive

2017-06-15T12:00:50-07:00June 15th, 2017|Articles|

After decades of the number of independent pharmacies shrinking due to closures and buyouts, they are now making a comeback. This is no small feat. Larger pharmacies often have an advantage over the independents because they contract with insurers to handle prescription plans for their health plans through larger PBMs. But despite this advantage, the [...]