In 1991, AlphaScrip pioneered the introduction of electronic, online processing of pharmacy voucher claims, giving pharmaceutical manufacturers – for the first time – an array of powerful new marketing tools for their brands.

We accomplished this by developing a secure, state-of-the-art claims processing system and by building a pharmacy network that reaches 100% of all pharmacies in the US, Puerto Rico and the U.S. Virgin Islands. Pharmacies do not have to be a “member” of the AlphaScrip network, and while 99.9% of AlphaScrip’s claims are processed on-line, those who do not have computer capabilities can mail-in claims for reimbursement.

AlphaScrip maintains strong working relationships with the large chains as well as independent pharmacies by providing responsive program support and ensuring that all pharmacies can process our claims and receive timely, consistent reimbursement payments. In fact, AlphaScrip’s sample vouchers and co-pay discount cards are accepted by all major retail chains.

Alpha Scrip is an active member of the NCPDP (National Council of Prescription Drug Programs), and we participate in issues related to sample and rebate vouchers and related claim processing standards.

Pharmacy Support Hotline

AlphaScrip provides telephone support from 7am to 10pm (Central Time), Monday through Friday, and from 9am to 5pm (Central Time), Saturdays, Sundays and holidays, to help pharmacies address any questions or issues that may arise in processing a claim.